Why a Subscription?

Published on
September 1, 2023
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I am thrilled to introduce our exciting new subscription service!

Throughout our 27 years’ experience in the cleaning business, we've always been dedicated to making our customers’ experience exceptional.

This new offering is another step in that direction.

Let me share why this subscription is a game-changer for you, our customer and how it contributes to a stronger partnership between us:

CONVENIENCE

Let’s start with convenience.

With a ChirpChirp subscription, scheduling is a breeze.

It’s super easy to get on our schedule so you have a consistent, hassle-free experience that matches your routine.  

BUDGET PREDICTABILITY

Then there’s the easy budgeting.

Your monthly payment remains the same, regardless of the weeks in a month.

No more fluctuating costs, just straightforward and predictable pricing.

EXCLUSIVE PERKS

You will enjoy ChirpPerks with a bevy of bonuses, priority attention and special services and offers designed to elevate your experience.

It’s really hard to not spill the beans with all the details but I don’t want to ruin the surprises we have in store!  But you have my word, you will be pleased (if not blown away!)

STABILITY & PLANNING

An obvious questions is: how is this different than just paying for services as you go, where we come to clean and you pay for the visit?

I’m happy to answer with full transparency.

The subscription model gives us a stable and predictable source of revenue which empowers us to plan effectively, invest in innovation, training, and service enhancements ensuring a consistently high level of quality for you.  

CUSTOMER-CENTRICFOCUS

And we get to focus on our subscribers instead of constantly looking for new customers.

In a nutshell, our subscription service is a win-win scenario. Customers enjoy unparalleled convenience, predictable costs, and exclusive benefits, while we gain stability, the ability to elevate our services, and the privilege of consistently delivering value.  

At ChirpChirp, we're excited to embark on this journey with you and to build a partnership that’s truly rewarding for everyone!

 

 

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Frequently chirped questions

Questions pop up when you are exploring new things. So, we've compiled the answers to the most frequently asked questions right here for your convenience.

But don't forget to check out our FAQ page as well where you'll find answers to questions we believe you should be asking.

And if you still have queries, click below to ask. We're here to  your chirpify your journey with us so it's a piece of cake. So, ask away and let's get chirping! 💬

What will the cleaning pros do each cleaning visit?

We'll take care of the tasks in the package you choose each and every visit. If you want any additional tasks on some or all visits, let us know and leave the rest to us.

Does the first visit cost more than the other visits?

Absolutely not! At ChirpChirp, all visits cost the same, regardless of whether it's the first, second, or any other visit.

Is the first visit different from the subsequent visits?

Yes, indeed! The first visit with any of our packages comes with a special touch: we go the extra mile by hand washing all the woodwork during the initial visit. Washing the woodwork adds that extra touch of excellence to make your home shine. From the second visit onwards, you'll continue to enjoy the comprehensive cleaning tasks included in your chosen package, all while experiencing the high level of care and attention to detail that we're proud to offer.

What are the subscription benefits?

Our subscription service comes with a bevy of benefits tailored just for you. Here's what you can look forward to:

  • Scheduled Cleanings: Enjoy the convenience of having cleanings scheduled based on the frequency you choose – every 1, 2, or 4 weeks. For ChirpChirp, you'll get a preferred arrival window, while Chirp+ and Clean packages offer a choice of AM or PM arrival.
  • Simplified Billing: Say goodbye to multiple payments! With our flat rate price billed monthly, you'll receive one charge on your credit or debit card each month, including the first visit.
  • Complimentary Chirptastic Refills: In between our visits, we've got you covered with free refills of our Chirptastic cleaning solution. Keep your home looking its best at all times.
  • Priority Rescheduling: Life happens and plans might change. Rest easy knowing that you have priority rescheduling options via text, email, or phone whenever you need to make a change to your cleaning schedule.
  • ChirpPerks: As a subscriber, get ready for some delightful surprises with ChirpPerks! You'll get exclusive treats to brighten your day.

Right on!

Why a subscription and not just charge when you clean?

The subscription model is a win-win for everyone involved!

With ChirpChirps's subscription service, say goodbye to worrying about scheduling and enjoy the convenience of a reliable, consistent cleaning routine.

On our end, the subscription model provides stability, allowing us to invest in enhancing our services and continually improving and innovating to make the service experience even better for both you and our hardworking cleaning pros and office team.

With a single, neat payment each month, you get top-notch service and peace of mind, while we get the opportunity to keep exceeding your expectations. It's all about creating a harmonious partnership where everyone benefits.

Are your Chirptastic solutions green?

Yes! Our Chirptastic products are indeed green. They are cleaner, safer, greener, better for everyone (people, pets, and the planet)!

What if I want a single visit?

If you're looking for a single visit rather than our subscription service, we have a perfect solution for you! We'll set you up with our sister company, Maid Brigade, who will take great are of your one-time or on-call cleanings. Shoot over to www.maidbrigade.cleaning or call (914) 741-0552 for Maid Brigade's 5 star service!

How do I get my free cleaning visits?

ChirpChirp's ChirpPerks is a bonus bonanza that dishes out a whole month's worth of complimentary cleaning sessions sprinkled throughout the year. The more often you have us clean, the more free cleanings come your way.

Here's the scoop:

Go weekly and you are cleaned four times in most months. But when a month stretches to five weeks, that fifth one on us.

Bi-weekly?  Enjoy two sessions per month typically. Sneaky three-week months? No worries, the third one is our treat.

If you are on the schedule every 4 weeks, revel in one pristine performance eleven out of twelve months but the one where there's two cleanings, the second one is complimentary.